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 حل واجب m253 fall 2017-2018

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كاتب الموضوعرسالة
aou.tma2016



عدد المساهمات : 68
نقاط : 166
تاريخ التسجيل : 15/11/2016

بطاقة الشخصية
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مُساهمةموضوع: حل واجب m253 fall 2017-2018   السبت أكتوبر 21, 2017 10:18 pm

1
M253: TEAM WORKING IN DISTRIBUTED ENVIRONMENTS
TUTOR MARKED ASSIGNMENT
Cut-Off Date: 11 – December - 2017
Total Marks: 100
Marks Scored:
What to submit
Each page of each document you submit should be headed with the title of the TMA, your name and your personal
identifier, for example:
M253 TMA 1
Ahmad Hasan
04321
You should submit one zipped file which contains the following two files: One file should contain your individual
response (Questions 1) and the second file should contain the team response (Questions, 2, 3, 4, 5 and 6). The two files
should be named TMA01-YourName-YourID-individual and TMA01-YourName-YourID-team respectively. Please
number the pages in each file.
The zipped file should be in the following format:
M253‐TMA01‐Semester‐Year‐YourBranch‐YourID‐YourName
Plagiarism Warning:
As per AOU rules and regulations, all students are required to submit their own TMA work and avoid plagiarism. The
AOU has implemented sophisticated techniques for plagiarism detection. You must provide all references in case you use
and quote another person's work in your TMA. You will be penalized for any act of plagiarism as per the AOU's rules and
regulations.
Declaration of No Plagiarism by Student (to be signed and submitted by student with TMA work):
I hereby declare that this submitted TMA work is a result of my own efforts and I have not plagiarized any other person's
work. I have provided all references of information that I have used and quoted in my TMA work.
Name of Student:
Signature:
Date:
2
SCENARIO
Imagine that you and the other members of your team are employed by a small firm of computer software
consultants known as Creative Solutions. Creative Solutions offers a range of systems design and development
services, although for larger projects it contracts out system development to others.
When developing a system in response to a successful proposal, teams are usually put together depending upon
the skills needed by the project and employees’ availability.
An invitation to work on a system design project has been received from an Automobile Workshop (see
below). This invitation was received at a very busy time for Creative Solutions so the project team was
assembled only on the basis of availability to work on the project, rather than the skills that might be required.
Due to commitments to other projects that each of you will be working on, you will be unable to meet,
regularly, face-to-face during the course of the project. Creative Solutions has therefore decided that your team
will work as a distributed team, communicating electronically.
Creative Solutions sees distributed working as a way to be more flexible in creating project teams and hopes
this will enable them to respond more effectively to new clients. Your employer has already been encouraging
employees, as professional practitioners, to keep a reflective journal. They now wish to extend this idea to
teams and to encourage team reflection at key stages of the project. They would like the team reflection to be
used in creating reports to describe and evaluate the team working on this current project.
Automobile Workshop
Your team has been assigned to handle a new client called the Automobile Workshop.
The Automobile workshop provides all types of vehicle repair and servicing facilities. The workshop has a
sizable customer base, and mostly gets new customers by word of mouth. The workshop employs a large
number of mechanics and is looking to expand to multiple locations. The workshop also wants to increase their
customer base and reach out to more people by introducing a website for the company. Currently the workshop
is managing all its management, customer records, invoicing, and inventory etc. manually. Keeping in view
their expansion plans, the workshop wants to move to an online centralized management system to improve
their efficiency and customer satisfaction.
The workshop owners have decided that the system should provide the following functionalities:
• The system should provide a Booking Diary with options to create bookings, turn bookings into jobs,
reschedule or cancel bookings, and automatic booking reminders.
• Complete job management including keeping track of unpaid jobs, notifying the customer when job is
finished by sms or email.
• The system should include inventory management including instant part lookup and ordering as well as
log book services. Keeping track of stock level and pricing, complete with automatic stock level alert,
purchase and sale history.
• The system should provide easy, quick invoicing with options to print or email invoice to customers.
• System should also provide tax and payroll management facilities.
3
• The system should maintain complete vehicle service history and service schedule and send automatic
service reminders to the customers via sms or email.
• The system should also provide reporting facilities including reports on revenue and cash flow, customer
leads, staff productivity etc.
• The system should provide a website which provides complete information about the services on offer
and enables customers to request bookings and make payments.
When designing the system, it should be kept in mind that the workshop management is moving to a
computerized system from a completely manual system for the first time. Therefore, the interface for customers
will have to be simple to use and robust, providing guidance at every stage of use and on-line help.
The workshop owners approach your employers to undertake an investigation of their current and future needs
and identify possible ways of addressing these needs. Your employers have agreed to undertake this study in
two stages, which will be advised to you in the Activity Sheet for each of the two milestones in this course, and
are summarized in the Road Map.
END OF SCENARIO
4
TEAM ACTIVITIES
This section comprises the set of activities that you need to complete, as individuals and as a team, in order to achieve the
learning outcomes of the course, and to complete this tutor marked assignment.
ACTIVITY DESCRIPTION CUT-OFF DATE
1 A Forum has already been setup for your team in LMS. Post a short commentary
describing yourself in the forum. Your introductory messages(s) should contain
some of the following information:
• Contact Details
• Information about yourself
• Previous experience working as a part of a team
• Skills
End of week 1
Individual response
2 Create a Project Log in which you record the activities that you engage in and your
reactions to them, including your reactions to what other members of your team
contribute. Try to answer the following questions In your log:
• What you hope to gain from undertaking this course?
• What skills do you think you will need in order to meet these learning
outcomes?
• Do you already possess any of these skills, or do you feel that you will need
to develop them during the course?
• Do you foresee any problems?
End of week 2
Individual response
3 Each team member needs to post a website evaluation on the team forum. Each
member should choose a different website for their individual investigation, and
provide a short evaluation (not more than 300 words) of their chosen site for the rest
of the team. Some criteria that you could use in your evaluation are:
1- structure
2- navigation
3- presentation of text and images
4- visual layout
5- Use of media.
After you have posted your own evaluation visit the chosen websites of your team
members and think about their comments on those sites.
End of week 3
Individual response
4 Put all the reviewed websites in a rank order, from what you think is the best site to
what you think is the worst site, and give a very brief justification for your ordering.
Combine the individual opinions of the team members into a single list, which
represents the collective view of the whole team on the rank ordering of all the sites
that you have evaluated.
End of week 4
Individual response
5 Read the Scenario (above) to acquaint yourself with the application area that we
have chosen as a focus for your activities during the rest of this course.
End of week 5
6 Read some relevant information from whatever sources you choose – for example, Individual response
E-Library, brochures and magazines, websites, opinions gathered from other people
– that will provide you with raw material on which to base your subsequent analysis
about the proposed system.
7 Make a list of all the people who you think could be regarded as stakeholders in
the system, in the sense that they are likely to be involved in, or affected by, its
development or use.
8 Look at lists compiled by the other team members and compare them with yours, in
terms of both their contents and the order of the items that they contain.
End of week 6
Individual response
9 As a team, come to a common agreement about, and justification of, what major
subsystems you would include in the proposed system. From these you should
End of week 7
Individual response
5
choose, as a team, the two most important subsystems from those that you have
identified.
10 Make two groups in each team. Each group should analyze one of the two
subsystems that have been identified. This will involve determining individually (in
each group) which requirements of which stakeholder the nominated subsystem will
address. Having made your individual lists of suggestions, you should then post
your suggestions to the group members with whom you are cooperating on the
subsystems allocated to your group, so that you can compare your lists and agree on
a common list for the subsystem.
End of week 8
Individual/group
response
11 All agreed lists should be made available to the whole team.
A final team document should be produced showing all the chosen subsystems and
the way they will address the requirements of the stakeholders.
12 As a team, you need to come to a common agreement about the contents of the
web application that will be the proposed solution to the system identified in the
scenario.
As a team, you need to decide the contents of the home page and the nature of the
set of pages that will be directly accessible from it. We would expect you to identify
at least four pages. It would be sensible to check that your proposed website design
is consistent with the subsystems that you earlier identified as important for your
various stakeholders.
The responsibility for determining what should be displayed on each page should be
allocated to group in the team. Rearrange the members of the two groups so that
each group should be with a different fellow member of the team. Each group will
need to work on two pages.
End of week 9
group response
13 You should analyze each proposed page that has been allocated to you by the team.
This will involve determining individually the content that you think it needs to
display, and the way in which this content will be presented. You should note down
the reasons for the items that you include on your allocated pages and the way they
will be presented.
Having made your individual lists of suggestions, you should then post your
suggestions to the group members with whom you are cooperating on each of the
pages allocated to your group, so that you can compare your suggestions and agree
on a common description of what should be displayed on each page and how it
should be displayed.
All agreed page descriptions should then be made available to the whole team.
When all the page descriptions have been agreed and submitted to the team, they
should be combined into a single document that presents the team’s conclusions
about the nature and content of the top two layers/subsystems of your proposed
website.
End of week 10
group response
14 Provide, for the benefit of your clients, a brief team report on the work you have
undertaken and the conclusions you have reached about the various aspects of
the system that you have investigated during this project.
End of week 11
Individual/group
response
6
DELIVERABLES
This section comprises the questions that you need to answer as a team and individually as part of this tutor marked
assignment.
You should have completed the activities set out in the ‘Team Activities’ section.
As a result of performing activities 1 – 11, you should be in a position to submit your responses to the questions
mentioned below. You will be expected, as a team, to have produced responses to questions, 2, 3, 4, 5 and 6. You will
also be expected, as an individual, to have produced responses to question 1, having reflected on the processes that led to
your team response.
QUESTIONS SCOPE MARKS
QUESTION – 1
Explain in your own words about your individual experience which you have gained
during the study of this course. Support your answer with evidence and relate it to your
learning with appropriate examples.
a) How would you compare your contribution to the team by summarizing
your involvement over the whole duration of course and identify actions or
activities you undertook that you feel made a significant contribution to
the team efforts? What problems did you face during Teamwork and how
you tackle the situation? If there was any reason for not fully contributing,
please summaries briefly here. [10]
b) Team formation is an important activity during this course briefly
summaries the team organization, its effectiveness in completing the
project and the responsibilities that you had in this work. What skills have
been developed by the team over the period of the project? [10]
c) Time management is an essential skill while working in a team, briefly
describes how does your time management fit in with the needs of the team
work and what efforts did you make to manage your time effectively? [10]
• The answer to this question should be an essay of between 600 and 800 words
in total.
• Screen shot of your posts to LMS at least five (5), which reflects your
contribution during the team formation and the activities carried out during the
project.
Individual
response
30
QUESTION – 2 (This question is based on first four activities 1, 2, 3, and 4 and after completing these activities, you need
to submit the following deliverable, along with Questions 3 - 6)
The team needs to submit a single document that should include the following:
• The overall rank order that represents the agreed view of the whole team about
the websites that have been evaluated.
• An explanation of the mechanism by which you arrived at your collective
ranking.
• Your summary of the different aspects of the team work and suggestion(s) for
improvement (maximum 250 words).
• At least four screen shots (1 for each activity which you have posted on LMS)
to be provided for each individual member of the team as team response.
Team
Response
10
QUESTION – 3
Give a list of the major two subsystems that you have identified for the client’s
system. Identify which stakeholder requirements will be met by which subsystem,
Team
response
10
7
and indicate any areas of overlap.
• The answer to this question should be no more than 250 words in total, in
addition to any tables or diagrams supporting your answer. It should be a copy
of a shared document that has been agreed by the team as a result of the team
activities.
• This is a report to the company itself which will do the work (the one in the
scenario), although it may be seen by the client.
QUESTION – 4
How has the team evolved over the project span? What aspects have become more
effective or less effective, and how has the team reflected on and evaluated its own
performance?
• The answer to this question should be no more than 300 words in total, and
should also be a copy of a shared document agreed by the team.
Team
response
15
QUESTION – 5
What are your team’s proposals for the home page of the website for your
proposed system and for the 4 pages directly accessible from the home page?
• The answer to this question should be no more than 400 words in total, in
addition to any tables, diagrams or screenshots illustrating your answer. Your
answer to this question is the final progress report for this milestone. It should
be directed to the company and not to the client; although the client will see it
and it should therefore be understandable by the client. In particular, it requires
the team to report on the results of your consideration of the content and
presentation of a website interface for the system that you proposed.
Team
response
15
QUESTION – 6
What are your team’s overall recommendations to the client at this stage of your
investigations into their problem, as described in the Scenario?
• The answer to this question should be no more than 500 words in total, not
counting the material included as appendices. It should be a copy of a shared
document that has been agreed by the team. Your answer should take the form
of a short report based on the team activities and decisions made during the
whole project. It should bring together the results of your activities in a form
that could be presented to the client as an initial proposal for the new system
they need in order to manage their business more effectively.
Team
response
20
End of TMA.

_________________


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